{"id":2700,"date":"2023-12-31T18:40:10","date_gmt":"2023-12-31T18:40:10","guid":{"rendered":"https:\/\/winnipegrentnet.ca\/?page_id=90"},"modified":"2025-01-23T23:13:46","modified_gmt":"2025-01-23T23:13:46","slug":"public-health-inspectors","status":"publish","type":"page","link":"https:\/\/www.sellingsouthwinnipeg.ca\/rent-net\/public-health-inspectors\/","title":{"rendered":"Who to Call: Repairs and Health & Safety"},"content":{"rendered":"

Who to Call: Repairs and Health & Safety<\/h3><\/div>

See our Who to Call leaflet here<\/a>.<\/strong><\/p>\n<\/div>

Residential Tenancies Branch (RTB)<\/h3><\/div>
(204) 945-2476<\/h6>\n

In most cases, when the landlord is not doing anything about repairs, it is the Residential Tenancies Branch (RTB)<\/a><\/strong> that most often becomes involved. If the required repairs are of a more urgent matter (i.e. lack of water, heat, electricity, etc.) then other enforcement agencies should also get involved.<\/p>\n

A tenant should ask the landlord, in writing<\/strong>, to do the repairs that are needed. It is the landlord\u2019s duty to keep your unit in a good state of repair.<\/p>\n

Examples: problems with windows, doors, locks, plumbing issues, laundry services, cracks in counters and flooring, and water damage.<\/p>\n

If you are not getting a response from the landlord, then you should contact RTB and complete RTB repair forms. Send a copy to the landlord and one to the RTB. The RTB will get in touch with the landlord about the repairs and may inspect the rental unit. If the repairs are not completed by the landlord then the RTB can redirect rent. Once enough money is received, RTB can hire a contractor to do the work.<\/p>\n

Always put your complaints in writing<\/strong>; keep records of all communication; take photos if you can (with date-stamps); try and show a timeline of events.<\/p>\n

A tenant must show that the repair is necessary and that they are not the cause of the problem. A tenant must repair damage they cause or damage caused by anyone the tenant allows in the unit.<\/p>\n

Compensation to the tenant can be awarded if it is determined that there was unreasonable delay in making repairs. Contact the RTB for more information.<\/p>\n

Never withhold rent in the hope that the landlord will respond.\u00a0 A landlord can evict for nonpayment of rent and will most likely win the order at the RTB.<\/em><\/h6>\n<\/div>

By-law Enforcement \u2014 call 311 or email 311@winnipeg.ca<\/h3><\/div>

Tenants should call 311 in cases where the repair issue is more problematic in regards to health and safety concerns.<\/p>\n

When a major problem occurs, the landlord should immediately be contacted. If the landlord does not immediately respond then it may be necessary to get the City of Winnipeg\u2019s By-law Enforcement Officers involved \u2013 call 311.<\/p>\n

The City\u2019s By-law office enforces the Livability Bylaws which includes the following:<\/p>\n